Beyond Knowledge Management: What Every Leader Should Know by Jay Liebowitz

By Jay Liebowitz

Although wisdom administration (KM) has already helped a variety of businesses in achieving aggressive benefits, many companies haven't begun to embark on their wisdom administration trip. Geared for executives and senior managers, Beyond wisdom administration: What each chief may still Know is concise and easy-to-read. It seems at 10 components the place businesses can achieve aggressive virtue. It indicates you the way to make greater judgements, steer clear of wisdom loss, and maximize the highbrow resources of your organization.

Edited by way of Jay Liebowitz—who is without doubt one of the most sensible 10 KM researchers/practitioners worldwide—the e-book examines key components that could upload worth on your association. every one bankruptcy opens with an advent to 1 of those promising components, by means of case reviews from undefined, executive, and not-for-profits.

The case experiences show how leaders at firms similar to The Coca-Cola corporation, e-Bay, PricewaterhouseCoopers, college of Maryland collage university, Northrop Grumman, and the U.S. division of future health and Human prone have used the ideas mentioned within the booklet to enhance selection making.

The distinct participants from those companies clarify the best way to use details and choice applied sciences, strategic intelligence, e-learning, human capital, innovation, globalization, and relationships, to enhance operations and accomplish a bonus over your opponents. The robust ways defined during this ebook won't basically assist you defend your so much valued highbrow resources but in addition infuse the power and creativity your company might want to remain one step prior to the competition.

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The Coca-Cola Company also has a KO Lab facility in Europe, located in Brussels alongside its research and development center (A-point Planning & Execution, 2009). In the same location as the recently constructed Global Innovation and Technology Center in Shanghai, there is also a KO Lab for customer collaboration complete with simulated retail and foodservice locations * Editor’s note: Stock symbol for The Coca-Cola Company sometimes used as a name abbreviation. 34 • Beyond Knowledge Management (Cooler Insights, 2010).

Amazon is a terrific example of using real-time, continuous data to drive change through actionable insights (Kelley, 2011). Democratizing Data: Sharing the Data Stream As data become more available, and both legible (through visualization) and actionable (through optimization), they have the power to influence decisions across an entire company, beyond those the original decision makers targeted or anticipated. Organizations are taking data and making it accessible in an interactive, filterable, and visual format, so that many users across their company are able to explore and select the perspectives that they need to answer questions beyond the original intent of the data.

2 Social media analytics framework. RESPONDING IN REAL-TIME If information, insight, and data are the foundations and bedrock of marketing strategy, then harnessing the power of real-time information will cause a seismic shift in the way we act on information. The shift toward real-time data and continuous knowledge of customer behavior gives us an opportunity to see the world in a different way and to change what we do. Organizations have already started to mine the continuous streams of web, social, and search data with some interesting results.

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